Skin Happy Privacy Policy

At Skin Happy, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data in compliance with the Australian Privacy Act 1988.

1. Information We Collect

When you interact with us—such as by visiting our website, placing an order, or signing up for our newsletter—we may collect the following types of information:

  • Personal Information: This includes your name, email address, postal address, and payment details when you place an order.

  • Device Information: When you visit our website, we may collect information about the device you use, including IP address, browser type, and pages visited. This helps us to improve our site experience.

  • Cookies: Our website uses cookies and similar technologies to enhance your experience, remember preferences, and monitor website traffic. You can adjust cookie settings through your browser.

2. How We Use Your Information

We use your information to provide a seamless shopping experience and to improve our services. Specifically, we may use your data to:

  • Process and Fulfil Orders: This includes managing payments, handling shipping, and providing customer support.

  • Communicate with You: We may send you updates on your order, promotional offers, or newsletters if you have opted in to receive these communications.

  • Improve Our Website: We use data insights to monitor and improve the functionality and user experience of our website.

We only use your information in ways that you would reasonably expect and will seek your consent for any other uses if required.

3. Sharing Your Information

We may share your personal information with trusted third parties in the following cases:

  • Service Providers: We use third-party companies to help fulfil orders, process payments, and provide analytics to improve our website.

  • Legal Compliance: We may share information if required by law, or to protect our rights, property, or safety.

We do not sell, rent, or trade your personal information with third parties for marketing purposes.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. We use secure servers, SSL encryption, and restricted access to protect the data you provide us. However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Under Australian privacy law, you have the right to:

  • Access your personal information and request a copy of the data we hold about you.

  • Correct your information if it is inaccurate or out of date.

  • Withdraw Consent to marketing communications at any time by following the unsubscribe link or contacting us.

If you would like to exercise any of these rights, please contact us.

6. Links to Other Websites

Our website may contain links to external sites. Please note that we are not responsible for the privacy practices of these other sites, and we recommend reviewing their privacy policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed of how we protect your data.

8. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact us here.